Terms & Conditions
Special Orders: Non-Stock merchandise require ½ deposit which is Non-Refundable if the order is canceled or changed after confirmation from the manufacturer. Average shipping time to our store after your order has been placed is 3 to 6 months from date of order and is subject to delays beyond our control. Payment for the balance of the order is required before delivery. Until merchandise is paid in full it remains the property of International Design Center. Buyer agrees to pay all collection costs, Attorney’s fees and Court costs.
Pick Ups: Furniture left beyond one month will be charged a STORAGE FEE of 3% of item value per month. The items will be considered abandoned and re-sellable if left longer than one year after customer has been contacted. If non-payment or no further contact has been made by customer, any money collected will be forfeited to IDC.
Deliveries: $89 per trip within a 25-mile radius. Deliveries must be canceled or changed two days before delivery date to avoid an additional $89 cancellation/change fee. Deliveries outside of our area via a common carrier will be paid COD by the customer. Furniture In Carton items are delivered unassembled unless noted. Delivery and assembly fees are non-refundable. ASSEMBLY FEES for Furniture In Carton items are 15% of sale retail price, or a minimum of $20 per piece. If items are damaged during assembly, they are not returnable.
Returns are accepted within a 3 day period, pending approval. A re-stocking fee of 15% of the retail merchandise value will be charged if the items are returned unassembled out of the box (box must be intact) or assembled if sold in the carton. A pick up and/or second delivery charge may apply. If merchandise is assembled by the customer or damaged, IDC reserves the right to adjust the refund or refuse the return of the items. Sale items are not returnable unless structurally defective. Refunds by check only on amounts greater than $1,000.
Clearance items are sold “AS IS” and are NOT RETURNABLE.
Warranty: IDC will WARRANTY all non-clearance items for one year. A manufacturer’s warranty may apply and will be honored.
WOOD it is a natural product, slight color variations, natural blemishes and graining are a sign of uniqueness and are not considered defects. We will NOT match grains. The wood will also change color with aging especially if left in prolonged and direct sunlight. Please remember to move items on top of wood furniture frequently to allow for even oxidation and color changes.
IDC has a $25 returned check fee.